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Restaurant - Cafe - Canteen

Food Hygiene Rating for Old Town 97

Old Town 97 is a restaurant that specialises in chinese cuisine.. Old Town 97 can be contacted by calling 020 7734 2868.

Old Town 97 is located in the area of Wrexham Industrial Park.

Rating: 2 - Improvement NecessaryLast inspected: Thu 12 Mar 2026W1D 6PLfhrs
Food hygiene rating 2 for Old Town 97
Improvement Necessary

Location

Address

19 WARDOUR STREET, LONDON

Westminster LONDON W1D

Local authority

westminster

Visit council website

Email the food safety team

Inspection details

Food Hygiene & Safety Procedures

Generally Satisfactory (10)

Some non-compliance with legal requirements and industry codes of practice. Premises in the top 50%. Standards are being maintained or improved.

Structural Compliance

Improvement Necessary (15)

Some major non-compliance with legal requirements. More effort required to prevent a fall in standards.

Confidence in Management

Generally Satisfactory (10)

Satisfactory record of compliance. May have a satisfactory documented Food Safety Management System.

Overall food hygiene rating
2 - Improvement Necessary
Date of last inspection
12 March 2026
FHRS ID
412163
Business type
Restaurant - Cafe - Canteen
Business name
Old Town 97
Address
19 WARDOUR STREET, LONDON
Telephone
020 7734 2868
Responsible local authority
westminster
Data sourced from the Food Standards Agency.

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Customer rating

Average customer rating 1.0 (3 votes)

Customer rating for Old Town 97

Five starsExcellent0
Four starsGood0
Three starsAverage0
Two starsPoor0
One starAwful3

Reviews

All reviews are moderated before approval.

Date of review: Friday 25th of March 2016 03:50:02 PM

HANGS UP ON AN CUSTOMER CALLING ABOUT ORDER
Just received my order on Jinn (the delivery service)
One of the items on my order was Preserved Egg (located in the congee section), which in my point on view was a congee with preserved egg, however i received my order on time and i discovered that this item was just 1 PIECE OF PRESERVED EGG for �6.40.

So i rung them up asking politely, the lady who answered the phone answer in cantonese and was welcoming at first, but as my question about whether if the order was a mistake was presented she turned overly defensive.
she presented herself in a rather unprofessional manner. I wanted to understand further, so naturally i asked a few FOLLOW UP QUESTIONS AND DECIDED TO HANGUP ON AN CUSTOMER with queries.

I have also decided not to visit this business again

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